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If you jailbroke your device (or someone else did), you may now find you are restricted on the network.  Here are the steps to un-jailbreak your iPad and return to a compliant device.

  1. Back up your iDevice. Sync it with iTunes or iCloud to make sure you have a back up of your device’s current state. Whether you’re using iTunes or iCloud, make sure you tweak the sync settings so that everything you need is backed up. With iCloud, you can force a backup by going to Settings > iCloud > Storage and Backup > Back Up Now.
  2. Restore. When the backup is complete and your device is connected to iTunes, select it from the sidebar. Then, in the Summary tab, click “Restore.” Now iTunes will restore your iPhone, iPad, or iPod to factory settings and completely wipe the device.
  3. Recover your backup. Now your device will display guide you through activation. Once you pass the Wi-Fi setup screen, you’ll be asked how you’d like to set up your device. If you did an iCloud backup, select that option. Otherwise, go to iTunes and restore it from the backup you created in the first step.

In a few minutes, your device will restart, and your apps, settings, and other data (like contacts) will be restored.

If you need any assitance, please stop by the Information Technology office.

(From http://howto.cnet.com/8301-11310_39-57462343-285/how-to-unjailbreak-your-iphone-ipad-or-ipod-touch/)

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